Error Messages FAQ'S

• I Was in the Middle of Making A Purchase When My Computer Froze Up. What Do I Do Now?
• I Got A Credit Card or Address Error Message When I Tried to Submit My Order. What Do I Do?

I Was in the Middle of Making A Purchase When My Computer Froze Up. What Do I Do Now?
Please contact customer care with your return e-mail address and a phone number where you can be reached between 9am and 5:30pm Monday-Friday or 9am to Noon on Saturday (CST). We will check to see if your order was completed, if your credit card was charged, and place the order for you again, if necessary.

I Got A Credit Card or Address Error Message When I Tried to Submit My Order. What Do I Do?
Please contact customer care with your return e-mail address and a phone number where you can be reached between 9am and 5:30pm Monday-Friday or 9am to Noon on Saturday (CST). We will check to see if your order was completed, if your card was charged, and place the order for you again, if necessary.

If you don't find what you are looking for, please contact us using any of the following ways: